Accident reporting
When the damage occurs, fill in the European accident report form (blue-yellow), a copy of which must be kept by all parties involved in the accident. In the comment box in section 14 of the document, you must also enter and sign the responsibility of the party responsible to speed up the claims settlement process.
In the event of personal injury or multiple collisions where there is no agreement, call the police to record the circumstances of the accident.
Make a report of the accident in person at our service centre, or by email at kar@starkauto.hu at. This will start the repair process.
Necessary for efficient administration:
- a completed claim form (we will provide or send you a form)
- completed accident report form (blue-yellow)
- registration licence, driving licence, identity card
- a vehicle registration document (if the car is not leased)
- a power of attorney for us to act on your claim (form can be downloaded from our website or will be given/sent to you)
- a specimen signature is required for company-owned vehicles
The notification triggers the claims handling process, which consists of the following steps:
Enquiring about the validity of the insurance covering the repair, recording the damage, contracting immediately on the spot for insurers or by an expert appointed by other insurers, at an agreed time.
Obtaining a certificate of title from the insurer to start the repair, for a financed vehicle obtaining bank authorization, body repair (locksmith) and paintwork, the necessary parts Insurance.
Payment for the repair:
The amount of the repair invoice, excluding any Casco co-payment or obsolescence, will be deducted from the to the insurer Stark Autó Kft.
You can also pay the co-payment or the contribution in cash or by credit card.
The process described above is nothing short of a short one, which in day-to-day life can only be complicated by possible hidden errors or or because of insurance problems.
Let us take care of the entire claims handling process, so that our experienced claims experts and claims handlers can take the burden off your shoulders!